One Company, Your team of Experts.

People are integral to any business's success. When well-supported, they shape customer experiences, propel growth, and significantly influence overall achievements.

At Volumise, we provide a team of experienced professionals with specialised expertise to enhance our clients’ business development efforts. This diverse group is equipped to address each client's unique needs in our portfolio, ensuring tailored support that fosters lasting partnerships and drives mutual success.

Founder & Managing Director.

Sarah Pagoda

Sarah, founder and Managing Director of VC, has extensive experience in corporate sales, small business, and international import/export. She specialises in sales strategy, marketing, operations, and team development, helping companies to streamline operations for sustainable growth. With a people-first mindset influenced by her hairdressing background, she values trust and personalised solutions. After a decade in corporate sales, Sarah recognised her strength in understanding unique business challenges, leading her to establish Volumise Consultancy, a solutions-driven firm aiding businesses at every stage. She tackles small businesses' main challenges—people and money—by helping owners build teams, optimise cash flow, and develop growth strategies. Her leadership has benefited clients across Western Australia, fostering growth by aligning people, marketing, and processes for cohesive success.

With a people-first approach and a deep understanding of the unique challenges faced by small businesses, Sarah takes pride in her proven ability to navigate market complexities and help companies transform their visions into reality.

“I’m passionate about building strong relationships, implementing innovative solutions, and empowering business owners to create a lasting legacy. With Volumise Consultancy, we don’t just support businesses—we transform them.”

Senior Consultants

Our Senior Consultants provide in-person expertise, advice, and connections. A key requirement for them is to understand our clients' daily operations by being consumers themselves. They must engage with our clients' businesses and be committed to our service. Our success is shared with our clients.

  • Founder

    Sarah Pagoda

    Senior Consultant | Business Devlopment


    Sarah is the founder, leader, and senior Consultant of VC. She has experience in corporate sales, personal services, and manufacturing. Specialising in sales strategy, marketing, operational systems, and team development, I help small businesses grow and overcome challenges. I focus on a people-first approach to managing teams and finances. With years of working with business owners in both urban and regional Western Australia, I am passionate about helping you get more from your business.

    After a successful 7 years in a business devlopment role for De Lorenzo Hair care, I have come to know the challenges all small businesses face. People and Money, and the solutions to these challenges, stem from a lack of strategy, time, systems, and processes.

    Owners never have enough time, employees, or insight into what they really need in their business.

  • Victoria Mappin

    ​Senior Consultant | Finance Manager | Accountant | Bookkeeper

    Vic has been a founding member of Volumise since our inception. She started as a bookkeeping consultant and worked in that role for 3.5 years. After an 18-month sabbatical at a larger organisation, she has returned to take on the Finance Manager position.

    In addition to her role as Finance Manager, Vic also serves our clients by delivering consistent, high-quality bookkeeping and business advisory support, ensuring accuracy, accountability, and measurable value in both financial management and business development.


  • Makenzie Head

    Makenzie Head is a strategic senior consultant at Volumise, where she partners with businesses to strengthen their brand, accelerate growth, and achieve measurable results. With a background spanning marketing strategy, business development, and operational frameworks, she brings a holistic perspective that ensures clients have both the vision and the systems required to scale effectively. At Volumise, Makenzie focuses on aligning marketing and sales strategies with broader business objectives, helping clients refine their positioning, engage target markets, and streamline processes for long-term success. She is known for her ability to simplify complex challenges, design actionable roadmaps, and provide the structure leaders need to execute with confidence. Guided by the belief that “your mess is your message,” Makenzie helps businesses transform challenges into opportunities—turning obstacles into the very foundation of their growth story. Her work is grounded in clarity, accountability, and impact, making her a trusted partner for organizations looking to strengthen their market presence and grow sustainably.

  • Pau Tongco

    Graphics & Social Media

    Pau is a skilled virtual assistant in the operations department from the Philippines with a degree in business administration. She has extensive experience in retail, food and beverage, beauty and wellness, and education. Growing up immersed in entrepreneurship, Pau combines creativity, adaptability, and strategic thinking to streamline processes, enhance customer engagement, and drive impactful marketing strategies. She is passionate about helping businesses thrive and fostering meaningful connections.

We love doers & good people.

Are you a freelancer looking to increase your income? Volumise provides a team-oriented environment where your skills can make a difference. Join us to work on meaningful projects and grow your career.

At Volumise Consultancy, we don't just help businesses; we change them—together.